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SATISFACTION OF THE PARTICIPANTS IN ADULT EDUCATION AS AN INDICATOR OF QUALITY EVALUATION IN AN ADULT EDUCATION ORGANISATION
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SATISFACTION OF THE PARTICIPANTS IN ADULT EDUCATION AS AN INDICATOR OF QUALITY EVALUATION IN AN ADULT EDUCATION ORGANISATION
Nada Žagar, 2004
Publisher and place of publishing: Ekonomska fakulteta, Ljubljana
Type of publication: Master’s thesis
In her thesis, the author studied the participant satisfaction as an element of ensuring quality of service in an adult education organisation, in particular she concentrated on the participant satisfaction in adult education in ZIK Èrnomelj. The objective of the thesis was to test the OQEA model in a concrete organisation, determine quality indicators with the emphasis on participant satisfaction as one of the most important indicators. The publication is available at: https://arhiv-kakovost.acs.si/doc/N-675-1.pdf (English abstact)
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