This thesis presents the self-evaluation model as one of the fundamental factors for determining and ensuring quality of educational organisations. These include the 14 guidance centres in Slovenia that make up the ISIO (information and guidance in adult education) network, and Koroška guidance centre is one of them. The presented model of quality assessment and development in guidance centres is an interlinked model of four approaches (accreditation, monitoring, self-evaluation and external evaluation) which amalgamate several levels of assessment (national and regional or local), several partners, and in particular different tasks regarding the level or the partner in quality assessment and development. 

The publication is available at: https://arhiv-kakovost.acs.si/doc/N-673-1.pdf (Slovenian only)